Flexmingo Terms of Use

Version 1.2 · Effective and last updated: [the day it goes live]

1. The short version

• Flexmingo is a workout tracker, not medical advice. Check with a professional before you start a new workout plan or change how you eat.
• Flexmingo is for people 13 and older.
• Be kind in Crew: no profanity, slurs, sexual content, harassment or threats. Your faith and your views are always welcome.
• You agree not to try to work out another member’s numbers from team totals, or help anyone else do it.
• The exercise videos are licensed to us. Watch them in the app, and don’t copy or download them.
• What you buy in the app is a license to use it there. Payments and refunds go through Apple or Google.
• You can delete your account at any time.

2. Who we are

Flexmingo is a workout tracker app made by Flexmingo LLC, a New Jersey company (“we” or “us”). These Terms of Use are the rules for using Flexmingo, and they’re an agreement between you and us.

They cover the Flexmingo app only: your workouts, your account, Crew (friends and teams), the nutrition planner and the shop inside the app. They don’t cover any other product we might sell someday; that would have its own terms.

Our Privacy Policy explains what information we keep, why, and your choices. It’s in the app (at the bottom of Settings, under Why Flexmingo) and at flexmingo.app/privacy.

3. Accepting these Terms

• Most of Flexmingo works without an account. These Terms apply whenever you use the app.
• When you make an account, the app shows the short version of these Terms, with a link to read them in full, and asks you to tap I agree before your account is made. We save which version you agreed to, and when.
• On iPhone, these Terms are also Flexmingo’s license agreement in the App Store.
• Agreeing to these Terms is never a yes to anything else. The app asks you separately before it sends your workout numbers to your crew, shares your steps, reads Apple Health or Health Connect, or uses your location.

4. Who can use Flexmingo

• 13 and up. Flexmingo is for people 13 and older. If we learn that an account belongs to someone under 13, we delete it. If you think a child under 13 has an account, email us and we’ll delete it.
• Your real age. Give your real birth month and year. If you made a mistake, email us to fix it.
• Members 13 to 17. Some things work differently for you, as our Privacy Policy explains. For example, step sharing stays off, and you can’t be picked as Member of the Month. We suggest reading these Terms with a parent or guardian.
• Teens in Texas, Utah and Louisiana. If you’re 13 to 17 and your parent hasn’t approved Flexmingo through your app store (Apple or Google), we won’t enforce these Terms against you if you live:

• The United States. Flexmingo is made for people in the United States.

5. Your account

• An account is free and optional. You need one for Crew.
• You sign in with a code we email you; there are no passwords. Anyone who can read your email can get your code, so keep your email account safe. If you think someone else got into your Flexmingo account, tell us right away.
• One account per person, for your own use. Don’t share, sell or give away your account, and don’t use someone else’s.
• Usernames are 3 to 16 letters, numbers and underscores, and you can change yours once every 30 days. Some names are kept for us, like Flexmingo, Mingo, Rico, admin and support.
• Don’t make a new account to get around a pause or a ban.

6. Crew: the community rules

Crew is where you add friends, join teams and cheer each other on. These rules cover everything people can see there: usernames, names, team names, mottos, captain’s notes, workout names you share, cheers, nudges and reports.

Not allowed:

• profanity, slurs and sexual content;
• harassment and bullying, including threats and posting someone’s private information;
• spam;
• pretending to be someone else, or to be Flexmingo;
• faking workouts or numbers.

Always welcome: your faith, your beliefs and your views. These rules are about words and behavior, never about what you believe. Our word list blocks only profanity, slurs, sexual words and harassment, the same for everyone.

Zero tolerance for abuse. We act on every report of abusive content or behavior. Content that breaks these rules comes down, and people who abuse others can lose Crew for good.

Team totals. Your teams see combined totals. You agree not to try to work out another member’s numbers from team totals, or help anyone else do it.

Captains. A team’s captain writes its name, motto and note. A report about them counts on the captain’s record.

Member of the Month. If we pick you, the app asks you first. Your name and photo are shown to everyone only after you say yes. Only members 18 and older can be picked.

Reporting and blocking:

• Report a friend from their page (⋯ › Report), or a team’s name, motto or note from the team’s page, or a teammate from their card on the team page. Reasons include harassment, a rude name or photo, spam and fake workouts.
• Block a friend from their page (⋯ › Block). They can’t find you, add you or cheer you, and you’re no longer friends. You can unblock them any time in Crew › Blocked people. You can block a teammate from their card too.
• We never tell anyone who reported them.
• You can also email support@flexmingo.app.
• Reports alert us, and an account reported by several people can be paused until we’ve looked. We review reports as soon as we can.

What we can do. When someone breaks these rules, we can:

• warn them, with a notice in their app that says why;
• reset their username and name, so they pick new ones;
• reset a team: its name changes to “Team” plus the start of its team code (like “Team K7Q”), its motto and note are cleared, and the captain is told;
• pause Crew for them for 7 or 30 days, so they can’t use friends or teams and are off scoreboards while it lasts;
• ban them from Crew until we lift the ban.

Pauses and bans are about Crew only: the rest of the app keeps working, and workouts on the phone stay. If a paused or banned account is deleted and the same email signs up again, the pause or ban comes back. We keep a record of these actions, as our Privacy Policy explains. We may also pause Crew for everyone for a short time, for example for maintenance.

What you post. What you write in Crew stays yours. You give us a free, non-exclusive license to store it, show it to the people the app shows it to, and copy it only as needed to run Flexmingo and keep the records our Privacy Policy describes. The license ends when it’s deleted, apart from copies our Privacy Policy says we keep. We never use what you post in ads or marketing without asking you first. If you send us ideas or feedback, we may use them to make Flexmingo better, and you keep any rights you have in them.

Removing what you posted. You can remove what you posted that others can see: change your username or name in the app; turn off Share my workouts in Crew (your workout names come off the next time the app sends your numbers); if you’re a team’s captain, change its name or change or clear its motto or note in Team settings; or delete your account. You can also email us, even during the 30-day wait to change a username, and we’ll remove it. Removing something doesn’t mean every copy is gone: someone may already have seen it or copied it.

Your reviews. You’re free to review Flexmingo anywhere, good or bad.

7. Health and safety

• Not medical advice. Flexmingo is a workout tracker. It isn’t a medical device, and it doesn’t diagnose, treat, cure or prevent any medical condition. Nothing in it is medical advice.
• Check with a professional before you start a new workout plan or change how you eat, especially if you have a health condition or an injury or are pregnant, and before you make any health decision.
• The nutrition planner gives estimates. Its calorie and protein, fat and carb numbers come from standard formulas and the height, weight, goal, pace and activity you enter. They’re general numbers, not a diet plan made for you. Food numbers come from public food lists, package labels and what you type in, and they can be off. If you have diabetes, an eating disorder or another condition that food affects, or you’re pregnant or nursing, check with a professional before you follow any of its numbers.
• Listen to your body. Exercise has real risks, like strains, falls and other injuries. You choose your workouts, your weights and your pace, and Flexmingo can’t see you work out, so it can’t tell if something is wrong. Stop if something hurts or you feel dizzy, faint or short of breath, and get help. In an emergency, call 911.
• General information only. The exercise videos, steps and tips show how a move is usually done. They aren’t a plan made for you.
• Mingo and Rico cheer you on. They aren’t coaches, trainers or doctors.
• Numbers are estimates. Steps, miles, pace, speed and feet climbed come from your phone’s sensors and GPS, and they can be off.
• On runs, walks, hikes and rides, watch where you’re going, follow traffic rules, and keep your eyes up, not on your phone. Never use Flexmingo while driving.

8. Points, badges and team totals

Points, badges, streaks and team totals are for fun. They have no money value, and they can’t be sold, traded or turned into money. Impossible numbers, like a run faster than a world record, don’t count toward badges or team totals. They still show in your History.

9. What’s ours, and what’s licensed to us

• Flexmingo LLC owns its rights in the Flexmingo app, its code, design, art and words, and in the names Flexmingo, Mingo, Rico and Sol Rayo.
• The exercise videos and pictures, and most exercise steps and tips, come from Exercise Animatic and are licensed to us. A few other parts come from others under their own licenses (at the bottom of Settings, under Why Flexmingo, tap Credits).
• Watch the exercise videos only inside Flexmingo. Don’t copy, download, screen-record, save, pull out or share the videos, pictures or exercise library text, and don’t try to get around how the app protects them.
• Sharing screenshots of your own stats and badges is fine.

10. Using Flexmingo the right way

We give you a personal license to use Flexmingo on phones you own or control, for your own use and not for business. It isn’t exclusive, and you can’t transfer it. Please don’t:

• copy, change, sell or rent the app, or copy or take apart its code;
• get around the app’s limits, protections, pauses or bans;
• use bots, scripts or other automatic tools with our server, try to overload it or break in, or try to reach other people’s information;
• use Flexmingo to break the law.

11. The shop

• What’s for sale: digital items for the app, like skip passes, sun styles, Sol Rayo’s outfits, nutrition planner styles, and the Neon sign and Opposite Day vibes. Apple or Google shows the price before you buy.
• For everyone: shop items are for everyone, with or without Pro. The one exception is location button looks: locations come with Pro, so only people who have locations can buy them.
• A license, not ownership: buying an item gives you a license to use it in Flexmingo. It has no cash value, and it can’t be sold or given to someone else. Items you buy keep working for as long as we offer Flexmingo. One exception: location button looks are for your place buttons, which come with Pro (even Pro we give for free). Without Pro, your place buttons are hidden until you have Pro again. If Flexmingo ever shuts down, items stop working along with the app.
• Skip passes are used up when they save a streak.
• Paying and refunds: you pay through Apple or Google, not to us directly. Refunds follow their refund policies: ask Apple about App Store purchases and Google about Google Play purchases. You can also email us, and we’ll help.

12. Pro and Nutrition

• What they are: Pro and Nutrition are optional subscriptions that add features to Flexmingo. You can get Pro, Pro + Nutrition (both together), or Nutrition only. Before you say yes, the sign-up screen shows what’s included, how long each period is, and the full price.
• They renew by themselves. A subscription renews automatically at the end of each period, and your Apple or Google account is charged, until you cancel.
• Free trials: if a plan comes with a free trial, the sign-up screen says how long it lasts and what it costs after. Unless you cancel before the trial ends, it turns into a paid subscription. One free trial per person.
• Adding the nutrition planner to Pro turns your Pro subscription into Pro + Nutrition. Apple or Google shows what you pay and sorts out the difference, and there’s no second free trial.
• Canceling: cancel any time in your Apple or Google subscription settings (the app has a link). Your plan stays on until the end of the period you already paid for.
• Deleting doesn’t cancel. Deleting your account or the app doesn’t cancel a subscription. Cancel it in your store’s subscription settings.
• Reminders and changes: once a year we remind you what your plan costs and how to cancel. If the price goes up or a plan changes in a big way, we tell you in the app and by email before it takes effect.
• Refunds go through Apple or Google, like shop purchases.
• Free Pro or Nutrition: if we give you Pro or Nutrition for free (for example as a tester), it can end at any time, and you’re never charged for it.

13. Other companies’ services

Some parts of Flexmingo use other companies’ services, which have their own terms:

• Apple Health (iPhone) and Health Connect (Android) follow Apple’s and Google’s terms.
• The App Store and Google Play handle downloads and purchases under their own terms.
• Your phone company’s terms apply too, like your data plan.

14. If you got Flexmingo from Apple’s App Store

These points are part of these Terms when you get Flexmingo from Apple’s App Store:

• These Terms are between you and Flexmingo LLC only, not Apple. We, not Apple, are responsible for Flexmingo and what’s in it.
• Your license covers Apple devices you own or control, as the App Store’s Usage Rules allow. People in your Family Sharing group can use Flexmingo too. You can’t transfer it.
• We, not Apple, give support for Flexmingo. Apple has no duty to give any support for it.
• If Flexmingo doesn’t do what a warranty that applies to it promises, you can tell Apple, and Apple will refund what you paid for the app (Flexmingo is free to download). Apple has no other warranty duty for Flexmingo. Any other claim about a warranty is ours to handle, not Apple’s.
• We, not Apple, handle any claim about Flexmingo or your use of it, including product liability claims, claims that it doesn’t meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws, including about its use of Apple Health.
• If anyone claims that Flexmingo, or your having or using it, breaks their intellectual property rights (like a copyright), we, not Apple, handle looking into it, defending it, settling it and resolving it.
• You promise that you’re not in a country under a US government embargo or one the US government lists as supporting terrorism, and that you’re not on any US government list of people who can’t receive US goods or services.
• You’ll follow any other company’s terms that apply when you use Flexmingo, like your data plan.
• Questions, complaints and claims about Flexmingo go to us (see Contact).
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right to enforce them against you.

15. If you got Flexmingo from Google Play

Google Play’s own terms also apply to downloading Flexmingo and to anything you buy through Google Play, including refunds.

16. Ending your account

• You can stop any time. Stop using Flexmingo whenever you like. Delete your account any time in Profile › Me › Your account › Delete account, or by emailing support@flexmingo.app from the email you sign in with (the steps are at flexmingo.app/delete-account). In the app it’s deleted right away; by email, within 30 days of confirming it’s you.
• Your workouts stay yours. Deleting your account ends our agreement about your account. Workouts on your phone stay there until you remove the app.
• What stays after you delete, as our Privacy Policy explains: a scrambled record if the account was paused or banned, and rarely, a copy the law requires us to keep for a while. Your part of your teams’ past totals comes out, even old steps and imported workouts mixed with a teammate’s.
• Pro and Nutrition: deleting your account doesn’t cancel a subscription. Cancel it in your Apple or Google subscription settings.
• What we can end. We can pause or ban Crew for someone who breaks these rules (see Crew: the community rules). If we ever stop offering Flexmingo or Crew, we’ll tell you in the app first.
• What keeps applying. After our agreement ends, the team-totals promise and the sections “What’s ours, and what’s licensed to us” and “Disagreements and the law” still apply.

17. Changes

• To Flexmingo. We keep working on Flexmingo, so features may be added, changed or taken away. We may also pause Crew or the shop for a while.
• To these Terms. When we change these Terms, we update the version and date at the top.

18. What we can’t promise, and what we don’t limit

• What we can’t promise. We work hard on Flexmingo, but we can’t promise it will always work, never have mistakes, or never go down.
• Your workouts live on your phone. We never receive them, so if you remove the app or lose your phone without a backup, we can’t get them back. Save a backup file now and then (Settings › Help › Backups).
• Things we don’t run. Flexmingo depends on things we don’t control, like your phone, your internet connection, the app stores, Apple Health, Health Connect and maps. When they don’t work, parts of Flexmingo may not work either.
• Other members. Other members write their own names, usernames, team names, mottos and notes. We check usernames, team names, mottos and notes against our word list, and we act on reports, but we can’t read everything before it shows.
• What we don’t limit. These Terms don’t cap or limit what we owe you under the law. They don’t ask you to give up a claim for an injury, to pay our legal costs, or to bring a claim sooner than the law allows.

19. Disagreements and the law

• Talk to us first, if you like. Most problems can be fixed by email at support@flexmingo.app. You don’t have to contact us before going to court.
• Courts. Either of us can bring a claim in a court in New Jersey or in the county where you live. Small claims court is always fine.
• No arbitration. There’s no arbitration. You keep your right to a jury trial and to be part of a class action.
• The law. New Jersey law governs these Terms.
• If one part doesn’t hold. If a court decides one part of these Terms can’t be enforced, the rest still applies.

20. Contact

Flexmingo LLC · New Jersey, USA · [the Google Voice number] · support@flexmingo.app