Privacy Policy

Effective date: November 3, 2026 · Written in plain words on purpose.

Who we are

Flexmingo is a workout tracker made by Flexmingo LLC, an independent, veteran-owned developer in the United States (“we”). Questions about your privacy go to support@flexmingo.app.

What stays on your phone

Most of Flexmingo works without an account, and everything you log lives only on your phone: your workouts, exercises, sets and weights, your runs, walks, hikes and rides and their routes, routines, your plan and schedule, personal records, body measurements, progress photos, your nutrition plan, meals, the foods you log, meal plans and shopping list, points, badges, skip passes, your time capsule notes and settings. We never see it.

• Your birth month and year: the welcome screen asks for them (no day). They’re kept on your phone, and on your account only if you make one (see below).
• Runs, walks, hikes and rides: when you start one with GPS on, Flexmingo asks to use your phone’s precise location, and uses it while the run screen is open, until you tap Finish or Discard. It records your route, distance, time, pace and climb. The route is kept on your phone (and in backup files you save); we never receive it. If you say no, or turn GPS off in Settings › Workouts › Steps and GPS, the workout is timed and you type the distance.
• Workout spots: if you save a spot for a workout location, Flexmingo uses your location while the app is open to save it and to pick that spot’s button when you’re there. Spots are kept on your phone only and never sent to us.
• Route pictures: pictures of your route are made on your phone and only leave it when you share one. They show the route line only, never a map. By default, the start and finish of the route are left off, so a picture doesn’t show where you begin and end; for members under 18 that is always on.
• Body measurements: weight, waist, chest and the rest, typed in by you. They’re kept only on this phone, never sent to us, and left out of your phone’s own backup; they go into a backup file only if you tap Include them.
• Progress photos (18 and over): photos of yourself that you take or pick, with their date and pose, so you can see your own then vs now. They stay in Flexmingo’s own storage on your phone, not in your photo gallery unless you save one there, and we never receive them: they never go to your Crew, into a backup file, or into a support or diagnostic report. We ask your phone to leave them out of iCloud and Google backups (not a guarantee), so if you lose your phone or delete Flexmingo they’re gone, unless you saved the optional photos file, which is yours to keep. Your photo picker and camera are used only for this, for scanning a food’s barcode (see Food search and barcodes), and for a photo of a food you add by hand, never for ads or marketing, and the picker shows us only the photo you choose. The optional lock uses your phone’s own Face ID, fingerprint or passcode; Flexmingo only learns whether it unlocked, never your face or fingerprint. We never scan faces or bodies in your photos. Progress photos aren’t available under 18. Delete them any time on the Progress photos screen; deleting the app removes them too.
• Nutrition planner: the numbers you give it (sex, height, weight, goal weight, pace and activity), your meals and their times, the foods you log, saved meals, your own foods and any photo you take or pick for one, your meal plans and your shopping list are kept only on your phone, in the same protected storage as your body measurements, and never sent to us. They’re left out of your phone’s own backup; they go into a backup file only if you tap Include them. Loss and gain plans are for members 18 and over; members 13 to 17 can log food against their maintenance numbers.
• Food search and barcodes: to find a food, Flexmingo sends our food list the words you type or say (saying one uses your phone keyboard’s own dictation, from Apple or Google, under their policies), or a barcode’s number. Nothing else goes with them: not your account, your plan, or what you’ve eaten. The food list answers and keeps no record of the lookup; your phone’s network address is used only in that moment, to limit how fast lookups can come. Scanning a barcode uses the camera: the barcode is read on your phone, and the picture is never saved or sent. The food numbers themselves come from the USDA and from Open Food Facts.
• Share pictures: shopping lists, your year recap and then-vs-now progress pictures are made on your phone, and they only leave it when you share one.
• Backups: backup files you save are yours to keep wherever you choose. Your phone may also back up the app to your own Google or Apple account, under their privacy policies. Workouts, routes and routines you made in Flexmingo are in both. A backup file also carries your settings (your looks, units and picks), never your notification or sharing switches. When you save a backup file, Flexmingo asks whether to include your step history, body measurements and nutrition planner; they go in only if you tap Include them, and your phone’s own backup leaves them out. Progress photos are never in a backup file.
• Steps: step counting, and the connection to Apple Health or Health Connect, aren’t in this version of Flexmingo. When they come, this policy will say what they read and where it goes before they do.

Health and fitness data

This part covers your GPS workouts, your body measurements and progress photos, your nutrition plan and food log, and the switches for sharing with your crew. Some state laws call this “consumer health data.” Our Consumer Health Data Privacy Policy and its Nevada version (both linked at the bottom of every page of flexmingo.app; the first is also in the app’s Settings › Help) describe it the way those laws require.

• How it’s used: only for things you see in the app: your History, Stats and Progress graphs, the Body scan readout, your nutrition targets and totals, points and badges, and your crew’s numbers if you make an account.
• Where it’s kept: on your phone, in Flexmingo’s own storage, which other apps can’t open. We never receive your routes, your measurements, your photos or your food log. The only numbers that leave the phone are the crew numbers an account sends (see What we keep when you make an account), and we ask before your phone first sends them.
• The sharing switch: “Share my steps and imported workouts with friends and teams” in Settings is for a later version, when step counting and watches arrive. It’s off unless you turn it on, always off for members under 18, and nothing is sent through it in this version. When steps arrive, turning it off will stop sharing at once, recount this month’s and last month’s numbers without them, keep earlier months in your teams only as combined totals that at least 3 people had, and delete your own step numbers from our server.
• Who sees it: your crew, only the numbers above. Our owner page never shows anyone’s routes, measurements or photos, except in a copy of the records that you ask for or the law requires, and error counts and diagnostic reports never include them.
• Never: we never sell health or fitness data, use it for ads or marketing, give it to advertising platforms, data brokers or information resellers (companies that buy and sell information about people), use it for decisions about credit, lending, jobs or insurance, or use it to train artificial intelligence. Apart from our server host, Cloudflare, storing what an account sends, it goes to no one but your crew, unless the law requires it.
• Turning it off: turn off GPS, “Share my workouts,” the sharing switch and each kind of notification at any time in Settings, or take away Flexmingo’s location access in your phone’s settings. To stop your crew numbers altogether, delete your account.
• Deleting it: delete a workout and its route goes with it; delete a measurement on its card; Delete all progress photos is on the Progress photos screen; delete a food or a meal on its page, and a meal plan or shopping list item on its own screen. Settings › Workouts › Steps and GPS › Delete step history and imported workouts removes those from your phone once that version exists; your badges and points stay. Removing the app deletes everything Flexmingo keeps on your phone.

What we keep when you make an account

An account is optional. You need one for Crew (friends, teams and cheers). When you have one, our server keeps:

• Sign-in: your email address, used only to send your sign-in codes. There are no passwords. Codes and sign-in tokens are stored only in scrambled (hashed) form, along with when you last opened the app.
• Your profile: your username, the name you go by, your profile photo’s two colors, the date you joined, and, if you say yes to it, a yes for the birthday cake, so friends and teammates see the cake in your birth month.
• Your birth month and year: so we know who’s a teen (13 to 17) and can keep teens out of places everyone sees, like Member of the Month. They’re never shown to anyone. To fix a mistake, email us.
• The numbers your crew sees: points this week and month, workouts and minutes, weeks in a row, your monthly totals (like workouts, minutes, miles, weight lifted, sets and records), your workouts per muscle group, and this past week’s workouts as time and points. Your phone works these out and sends them; the workouts themselves stay on the phone. We ask before your phone first sends them. Workouts you record in Flexmingo, GPS runs included, count here.
• The sharing switch: “Share my steps and imported workouts with friends and teams” is off unless you turn it on, always off for members under 18, and sends nothing in this version (see Health and fitness data).
• If you turn on “Share my workouts”: the names of your recent workouts and their exercises, so friends and teammates can see them. It’s off unless you turn it on.
• Friends and teams: friend requests, friends, people you block, cheers, the teams you’re on and their settings (name, motto, captain’s note, goal), requests to join, invites and nudges.
• Reports: if you report someone or a team, we keep who reported whom, the reason and any note, and what the team said at the time. The person reported is never told who reported them.
• Your answers: the version of the Terms of Use you agreed to and when, and your yes to sharing crew numbers and when. If you tapped Not now before saying yes, your phone sends those taps and their times with your yes, and they’re kept on your account.
• Pro tester: if we’ve made your account a tester, a note saying so, which gives you Pro free.

What other people can see

• Anyone signed in can find you only by your exact username, and sees your username, name and profile photo, never your email.
• Your friends and teammates see the numbers listed above. They see your workout names and exercises only if you turn on “Share my workouts.”
• Member of the Month: if you’re chosen and say yes, your name and profile photo are shown to everyone in the app that month. Only adults (18 and older) can be chosen.

Notifications

If you allow notifications, your phone gives us a notification address (a push token) so we can tell you about cheers, friend requests, team news, nudges, team goals and announcements. Each kind has its own switch in Settings. The address is removed when you sign out or delete your account.

App health and support

• Error counts: the app sends counts of errors it ran into, with the app version and phone type, so problems can be fixed. They never include your name, email, workouts, routes, measurements or photos. This starts off; you can turn it on in Settings › Help › Support and diagnostics, and off again any time.
• Diagnostic reports: only when you tap “Send a diagnostic,” the app sends your message along with facts that help with support: phone model and system version, your time zone, app settings, your plan and what you’ve bought (like skip passes), how much you’ve logged, recent workout days and times, points, skip passes and badges, workout location names and whether location is allowed, notification status and recent errors. It goes to our support inbox and our server. Diagnostic reports never include your routes, your measurements, your photos or your food log.
• Badge counts: we count which badges get earned, never tied to you, and we never try to work out who earned them.
• Not now counts: when you tap Not now on the crew-numbers question or the Terms, your phone sends a bare count with nothing about you. If you later say yes, the taps go with it (see What we keep when you make an account).

Launch email list (our website)

Before Flexmingo is out, you can sign up at flexmingo.app for one email when it’s on the App Store and Google Play. It’s optional and separate from the app and from any account.

• What we keep: your email address, and iPhone or Android if you pick one, along with when you signed up and confirmed.
• Why: to confirm it’s really you, and to send you one email when Flexmingo is out. Nothing else.
• The confirmation link: first we email you a link to confirm it’s you. Until you tap it, you’re not on the list. Sign-ups that aren’t confirmed are deleted after 7 days.
• After the launch: once the launch email goes out, the list is deleted.
• Leaving the list: any time, with the “Take me off the list” link in our emails, or by writing to support@flexmingo.app.
• Where it’s kept: on our server, run by Cloudflare. The emails are sent by Resend, our email provider (see Who helps us run Flexmingo). The list is never sold or shared.
• Age: the list is for people 13 and older, like the app.

What we don’t do

• We don’t sell or rent your information, or share it for advertising.
• We don’t show ads, and we don’t use advertising, tracking or analytics tools.
• We never receive your location or your routes. A route picture leaves your phone only when you share it.
• We never receive what you eat. A food search or barcode lookup sends only its words or number, and isn’t kept.
• We never use health or fitness data for ads or marketing, and we never sell it.
• We don’t use your information to train artificial intelligence.

Who helps us run Flexmingo

A few service providers handle information for us, only to run the app. Cloudflare, Resend, Expo and the two notification services are bound to protect it at least as well as this policy does and aren’t allowed to use it for anything else. Our support inbox is a Gmail account, under Google’s own privacy policy.

We may also share information if the law requires it, or to protect people’s safety.

Keeping Crew friendly

Usernames, team names, mottos and notes are checked against a list of words that aren’t allowed. When someone is reported, we can warn them, reset a username or team name, or pause or turn off Crew for them, and we keep a record of those actions. While Crew is paused or turned off for someone, their numbers stop showing to friends and teams; they’re deleted with the account. If a paused or banned account is deleted, we keep a scrambled (hashed) copy of its email and that record, so a ban can’t be undone by signing up again. The email itself is never kept.

How long we keep things

If the police or a court formally asks us to preserve an account’s information, we keep a copy of what our server has about that account for as long as the request requires, even if the account is deleted in the meantime. We don’t hand it over without the legal process the law requires.

Deleting your account and your choices

• In the app: Profile › Me › Your account › Delete account. It removes your account and everything tied to it (your profile, birth month and year, numbers, friends, team spots, cheers, reports and record, and notification address) right away. The only exceptions are the scrambled ban record described above and, rarely, a copy the law requires us to keep for a while (see How long we keep things). Copies in our server’s backups are gone within 6 months, and we tell our service providers to delete what they have too. Your workouts on your phone stay yours.
• Outside the app: email support@flexmingo.app from the email you sign in with, and we’ll delete your account within 30 days of confirming it’s you.
• Your switches: “Share my workouts,” “Share my steps and imported workouts with friends and teams”, GPS, “Hide start and finish on shared pictures,” error counts, the progress photo lock, and each kind of notification can be turned on or off at any time in Settings. For members under 18, start and finish stay hidden and the sharing switch stays off. You can also take Flexmingo’s access away in your phone’s settings, and sign out or stop using an account whenever you like.
• Seeing or fixing your information: you can change your name and username in the app, or email us to fix your birth month and year or to get a copy of what we keep about you (see Your rights).

Security

Everything between the app and our server is encrypted in transit (HTTPS), and our database is encrypted where it’s stored. There are no passwords to leak: sign-in uses one-time codes, and codes and sign-in tokens are stored only hashed. Only Flexmingo’s owner can see account records, through a private page, and that page never shows anyone’s routes, measurements or photos, except in a copy of the records that you ask for or the law requires. On your phone, your routes, measurements and photos are kept in Flexmingo’s own storage, which other apps can’t open. No system is perfect, but we keep what we collect to a minimum. If someone ever gets your information without your OK, we’ll tell you without delay, and within 60 days at most, by email and in the app.

Children

Flexmingo is for people 13 and older. The welcome screen asks for your birth month and year; if you’re under 13, the app stops there and nothing is sent to us. We don’t knowingly collect information from children under 13: if an account turns out to belong to one, it’s deleted. If you believe a child under 13 has made an account, email us and we’ll delete it. For members 13 to 17, route pictures always leave off the start and finish, the sharing switch stays off, progress photos and nutrition loss and gain plans aren’t available, and Member of the Month is adults only.

Your rights

Some states give residents specific privacy rights; we give them to everyone, wherever you live. You can:

• See it: ask whether we keep, share or sell information about you, and get a copy of what our server keeps, in a common file format, with a list of who it was shared with (the friends and teams that could see your numbers, by username and team name, and the companies that handle it, with how to reach each).
• Fix it: change your name and username in the app, or ask us to fix anything else.
• Delete it: delete your account in the app, or ask us (see Deleting your account and your choices).
• Take back a yes: turn off any switch in Settings, take Flexmingo’s access away in your phone’s settings, or ask us. To stop sharing your crew numbers, delete your account.

To ask, email support@flexmingo.app (from the email you sign in with, if you have an account, so we know it’s you). You don’t need to make an account, and it’s free. We answer within 30 days. If we say no to any part, reply to our answer to appeal; we answer the appeal in writing within 45 days, and if we still say no, you can complain to your state’s attorney general. Our Consumer Health Data Privacy Policy explains these rights for health and fitness data. We don’t sell or share personal information for advertising, so there’s nothing to opt out of.

Changes to this policy

If this policy changes, we’ll update the date above, and tell you in the app for anything important. For an important change, like a new kind of information, we tell you in the app before it starts.

Contact

Flexmingo LLC · support@flexmingo.app